Effective date: 5 August 2026
1. About Eluna Digital
This website is operated by Eluna Digital, a digital marketing agency based in Wollongong, NSW, Australia. “Eluna Digital”, “we”, “us” and “our” refer to Eluna Digital. “You” and “your” refer to any person accessing or using this website.
2. Acceptance of these terms
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue your use of the website.
3. Purpose of this website
This website provides general information about Eluna Digital and services that may include website design and development, Local SEO, on-page and technical SEO, off-page SEO, domain, hosting, custom email and related digital marketing services.
Website content is provided for general information and marketing purposes. It does not constitute legal, financial, accounting or other professional advice.
4. Enquiries and service engagements
Submitting an enquiry, assessment or contact form does not create a binding service agreement between you and Eluna Digital.
A service engagement begins only when the applicable proposal, quotation, scope of work or service agreement has been accepted and any required initial payment has been received. Separate service terms may govern project scope, deliverables, fees, timelines, revisions, third-party expenses, intellectual property, cancellations and termination. If these Website Terms conflict with an executed client service agreement, the client service agreement applies to the extent of the conflict.
5. Calculators and assessments
Our website may provide an ROI calculator, revenue potential calculator, free visibility check and other estimates or assessments. Results are indicative estimates only and may be based on information supplied by you, simplified assumptions and limited publicly available information.
These tools do not constitute a complete technical, SEO, financial or commercial audit. A comprehensive assessment may require access to specialist platforms, analytics accounts, search data and website systems. We do not guarantee that any projection, visibility rating, search estimate or potential revenue figure will be achieved. You should not make a financial or business decision solely in reliance on an automated result.
6. No guarantee of marketing results
Digital marketing performance may be affected by factors outside our control, including search-engine changes, competitor activity, market demand, website history, business location, customer behaviour, third-party platforms and the implementation of recommendations.
Rankings, traffic, enquiries, revenue, review growth, testimonials and case-study results are illustrative only. Previous results do not guarantee future performance. Any specific commitments for purchased services will be stated in the applicable proposal or service agreement.
7. Accuracy and availability
We take reasonable care when preparing website content, but information may become incomplete, outdated or inaccurate. We may change website content, service descriptions, availability or features at any time.
We aim to keep the website accessible and operating properly but do not guarantee uninterrupted or error-free availability. Access may be interrupted by maintenance, security issues, hosting outages or circumstances outside our reasonable control.
8. Acceptable use
You must not use this website for an unlawful, fraudulent or harmful purpose; submit false or impersonated information; distribute malicious code; interfere with website security; gain unauthorised access; scrape or commercially reproduce content without permission; send spam; or infringe another person’s rights.
9. Information you provide
You are responsible for ensuring information submitted through this website is accurate, current and lawful. You must not provide another person’s personal information unless authorised to do so. Form information may be processed through GoHighLevel or other providers used to manage enquiries, communications and customer relationships, as explained in our Privacy Policy.
10. Intellectual property
Unless otherwise stated, the website and its original content—including copy, layouts, branding, graphics, illustrations, animations, calculators, code and design elements—are owned by or licensed to Eluna Digital.
You may view website content for personal, non-commercial use. You must not reproduce, distribute, modify, publish, sell, reverse-engineer or commercially exploit our content without prior written permission. Third-party trademarks, screenshots and logos remain the property of their owners.
11. Project examples and case studies
Our website may display websites, marketing results, testimonials, reviews or other client work. Results vary between businesses and time periods and do not promise that every client will achieve the same outcome. Displayed projects may be under development, awaiting launch or later modified by a client or another provider.
12. Third-party websites and services
This website may link to or use third-party services such as Google, GoHighLevel, analytics, hosting providers and social networks. Those services are governed by their own terms and privacy practices. We do not control their content, security, availability or conduct.
13. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or another applicable law where it cannot legally be excluded. Where liability may lawfully be limited, it is limited to the maximum extent permitted by law.
14. Limitation of liability
Subject to the Australian Consumer Law and rights that cannot lawfully be excluded, Eluna Digital is not liable for loss arising solely from reliance on general website information or estimated tool results, temporary website unavailability, third-party systems, unauthorised access occurring despite reasonable security measures, or actions taken without appropriate professional advice or a comprehensive assessment.
To the extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from use of this website. This clause does not limit liability that cannot legally be limited or excluded.
15. Indemnity
To the extent permitted by law, you agree to indemnify Eluna Digital against loss, damage or reasonable costs arising directly from your unlawful use of the website, material you submit that infringes another person’s rights, or deliberate interference with website security. This does not apply to the extent the loss was caused or contributed to by Eluna Digital.
16. Privacy
Our collection and handling of personal information is governed by our Privacy Policy.
17. Changes to these terms
We may update these Terms when our website, services, technology or legal obligations change. Updated terms take effect when published on this website, and the effective date identifies the latest version.
18. Governing law
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and courts entitled to hear appeals from them.
19. Severability
If a provision is invalid or unenforceable, it will be read down or removed to the minimum extent necessary. The remaining provisions continue to apply.
20. Contact us
Eluna Digital
Wollongong NSW 2500, Australia
Email: admin@eluna.com.au
Phone: 1300 110 027